Shipping Policy for ArtZimoGuard

Effective Date: January 15, 2025

At ArtZimoGuard, we are committed to delivering your camera equipment quickly and securely. Our shipping policy outlines all the essential information regarding the shipping process, including rates, delivery times, and procedures. Please read the following details carefully to understand our shipping procedures.

1. Order Processing Time

Once you place an order through our website https://artzimoguard.com, our team will begin processing it as quickly as possible. All orders are typically processed within 1-2 business days. Orders placed after 3:00 PM (Eastern Time) or on weekends and holidays may be processed the next business day.

If there are any delays in processing your order due to high demand or unforeseen circumstances, we will notify you promptly. After your order is processed and shipped, you will receive a shipping confirmation email with tracking details.

2. Shipping Methods and Delivery Times

We offer various shipping options to meet your needs, whether you need a standard or expedited delivery. Shipping times may vary based on your location, the shipping method selected, and product availability.

  • Domestic (United States):

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Next-Day Delivery: 1 business day

  • International Shipping:

    • International orders typically arrive within 7-14 business days, depending on the destination country. Please note that shipping times may vary due to customs procedures, local postal services, and holidays.
    • Customs Duties and Taxes: International customers are responsible for any customs duties, taxes, or import fees that may be imposed by the destination country. These charges are not included in the shipping cost and must be paid directly to the relevant authorities upon arrival.

3. Shipping Rates

Shipping costs are calculated based on the size, weight, and destination of your order. You will be able to view the exact shipping charges at checkout before completing your purchase.

  • Free Shipping: We offer free standard shipping on qualifying orders within the United States. Please check for any specific promotions or terms regarding free shipping on our website.
  • International Shipping Fees: International shipping fees are calculated based on the destination and size of your order. Shipping fees will be clearly stated during checkout.

4. Order Tracking

After your order has been shipped, we will send a shipping confirmation email with a tracking number. You can track the status of your shipment through the carrier’s website. If you have any questions about your order or tracking, feel free to contact our customer support team at info@artzimoguard.com or call us at 252-289-9136.

5. Shipping Restrictions

While we aim to provide shipping to as many locations as possible, some restrictions may apply based on product size, weight, or local regulations. We currently ship to most countries, but there may be limitations in certain regions.

  • P.O. Boxes: For certain products, especially larger items, we do not ship to P.O. Boxes. If you enter a P.O. Box as your shipping address for a large order, we will reach out to you for an alternative address.
  • International Orders: Please verify that we can ship to your location before placing an order. If you are unsure whether we ship to your country, please contact us for clarification.

6. Damaged or Lost Shipments

In the rare case that your order arrives damaged or is lost in transit, please contact us immediately at info@artzimoguard.com or call us at 252-289-9136. We will work with the shipping carrier to resolve the issue as quickly as possible.

  • Damaged Items: If your item is damaged upon arrival, please retain the original packaging and contact our customer support team within 7 days of receiving your order. We will assist you with returning the damaged product and either issuing a refund or sending a replacement.
  • Lost Shipments: If your shipment is lost, we will initiate an investigation with the carrier. In the case of a confirmed lost shipment, we will either replace the item or issue a full refund.

7. Address Accuracy

Please ensure that your shipping address is correct and complete. Any incorrect or incomplete shipping information may result in delays or undelivered packages. If you notice an error in your shipping address after placing the order, please contact us immediately at info@artzimoguard.com or call us at 252-289-9136. We will make every effort to correct the issue, but please note that we may not be able to make changes once the order has been shipped.

8. Changes to Shipping Policy

ArtZimoGuard reserves the right to update or modify this shipping policy at any time. Any changes will be posted on our website with the updated effective date. We encourage you to review the shipping policy periodically to stay informed of any changes.

Contact Information:

ArtZimoGuard
604 W John Beers Rd #10C
2283 Yorkshire Circle, Greenville, North Carolina, United States
Phone: 252-289-9136
Email: info@artzimoguard.com
Website: https://artzimoguard.com

We appreciate your trust in ArtZimoGuard. We are dedicated to providing fast, secure, and reliable shipping for all your camera equipment needs. Should you have any questions or need further assistance, please don’t hesitate to contact our customer service team.