Payment Policy for ArtZimoGuard

Effective Date: January 15, 2025

At ArtZimoGuard, we prioritize providing a smooth and secure payment experience for our customers. Our payment policy outlines the accepted payment methods, payment processing procedures, and other important details regarding transactions. Please review this policy to understand how we process payments and ensure a seamless shopping experience.

1. Accepted Payment Methods

ArtZimoGuard accepts a variety of secure payment methods to accommodate your preferences. The following payment options are available:

  • Credit/Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: PayPal is available for secure and convenient transactions.

  • Apple Pay & Google Pay: For added convenience, you can also use Apple Pay or Google Pay during checkout (when applicable).

All payments are processed in U.S. Dollars (USD), and if you are shopping from outside the United States, your bank or card issuer may apply currency conversion fees.

2. Payment Processing

Once you place an order through our website at https://artzimoguard.com, your payment will be processed securely. After you provide your payment details and confirm your order, we will verify your payment information. Payment is required in full before we proceed with shipping your order.

If there are any issues processing your payment (e.g., incorrect card details or insufficient funds), we will notify you by email or phone. You will need to resolve the issue before your order can be processed.

Order Confirmation: Upon successful payment processing, you will receive an order confirmation email containing details of your purchase.

3. Security and Fraud Prevention

At ArtZimoGuard, your privacy and security are paramount. We use industry-standard security measures to protect your payment information:

  • SSL Encryption: We utilize Secure Socket Layer (SSL) technology to encrypt all payment transactions, ensuring that your credit card details and personal information are secure.
  • Fraud Prevention: To prevent fraudulent transactions, we may perform additional security checks, including verifying billing information. If we suspect any fraudulent activity, we reserve the right to decline or cancel the order, and we may contact you for further verification.

4. Payment Authorization and Verification

For your protection, all orders are subject to payment authorization and verification. This may include:

  • Verification of billing and shipping addresses
  • Additional security checks or documentation requests (e.g., proof of identity or address)

If your order requires further verification, we will notify you and ask for the necessary information. This may slightly delay the processing of your order. Please note that we may cancel or refuse to process orders that do not meet our verification standards.

5. Sales Tax

Sales tax is applicable on orders in the United States based on the shipping address. The applicable tax rate will be calculated at checkout and added to the total price of your order. Sales tax rates vary by state, and we are required to comply with local tax regulations.

  • International Customers: ArtZimoGuard does not charge local taxes or duties on international orders. These charges, if applicable, will be assessed by customs authorities upon delivery. Customers are responsible for any customs duties, taxes, or import fees associated with their orders.

6. Pricing and Currency

All prices listed on our website are in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice. The final price, including applicable taxes and shipping fees, will be displayed at checkout before you confirm your order.

Currency Conversion: If you are purchasing from outside the United States, your bank or credit card issuer may charge additional currency conversion fees. These fees are outside of our control and should be verified with your financial institution.

7. Payment Declines and Errors

If your payment is declined, the transaction will not be processed, and we will notify you to resolve the issue. Common reasons for payment declines include:

  • Insufficient funds
  • Incorrect payment details
  • Expired credit/debit card
  • Fraud prevention measures by your bank or payment provider

If your payment is declined, please double-check the details entered and ensure there are sufficient funds in your account. You can also try using an alternative payment method. If you encounter persistent issues, feel free to contact our customer service team for assistance.

8. Refunds

If you return a product or cancel an order, we will issue a refund to the original payment method used at checkout. Refunds will be processed within 5-7 business days once we have received the returned item(s) and completed our inspection.

  • Return Processing: To request a return, please contact our customer support team at info@artzimoguard.com or call us at 252-289-9136. Please follow the return instructions to ensure a smooth refund process.
  • Refund Timeline: Refunds may take 5-7 business days to appear in your account, depending on your bank or payment provider’s processing times.

9. Payment Information Updates

If you need to update your payment information after placing an order, please contact our customer service team at info@artzimoguard.com or call us at 252-289-9136. Please note that updates to payment information may delay the processing of your order, and we will work with you to resolve any issues promptly.

10. Changes to Payment Policy

ArtZimoGuard reserves the right to update or modify this payment policy at any time. Any changes will be posted on our website, and the updated effective date will be reflected on this page. We encourage you to review our payment policy periodically to stay informed of any changes.

Contact Information:

ArtZimoGuard
604 W John Beers Rd #10C
2283 Yorkshire Circle, Greenville, North Carolina, United States
Phone: 252-289-9136
Email: info@artzimoguard.com
Website: https://artzimoguard.com

Thank you for choosing ArtZimoGuard for your camera equipment needs. We are committed to providing a secure and seamless payment process. Should you have any questions or need assistance, please don’t hesitate to contact our customer service team.